We have arrived at our new wellness-based model that is neither insurance-filed nor fee-for-service. We have structured our services around individualized programs of care and treatment. These are designed at the start of the relationship with new patients, based on the patient’s history of illness and aspirations for wellness. We mutually commit to a schedule of care which involves understanding and addressing the root factors. We engage the skills and expertise of our providers with the skills and expertise of each patient to create a team and a plan for the journey, its duration, and its destination. The investment for each program is agreed upon at the time of the initial consultation. A number of options for payment are available. This arrangement removes further financial worries from interfering with the therapeutic process. We find this makes all the difference in establishing the rapport upon which positive work together is built.
Our programs represent a significant investment on the part of our patients in their health, longevity, and prospects for future well-being. Because each program is individualized in duration and content, the costs are variable. As noted above, our services are not covered by insurance so we do not file charges with insurance. Some of the diagnostic testing we do may be covered by some patients’ insurance plans, and we provide coded receipts to patients who wish to file for themselves.
We are sometimes asked ‘Do you guarantee results?’ We certainly respect the fears and frustrated hopes underlying the question. Our answer is this: We absolutely guarantee to provide the services laid out in the program to which we have mutually agreed. And we promise to do that with presence of heart and mind. But that’s only half the equation, for results are as dependent on what the patient puts into his or her process as what we do. We know beyond doubt that every patient’s healing process is their own, and what they get out of it will be a reflection of what they put into it. Changing the patterns and habits underpinning ill health to create new patterns and habits that will underpin and result in well-being can be challenging and take time. And this is nearly impossible to do alone. Our team is here to provide the support and expertise for the journey.